Please use this identifier to cite or link to this item: http://earsiv.odu.edu.tr:8080/xmlui/handle/11489/4476
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dc.contributor.authorSengel, Umit-
dc.contributor.authorCevrimkaya, Mustafa-
dc.contributor.authorIskin, Merve-
dc.contributor.authorZengin, Burhanettin-
dc.date.accessioned2024-03-15T11:17:42Z-
dc.date.available2024-03-15T11:17:42Z-
dc.date.issued2022-
dc.identifier.citationSengel, Ü., Çevrimkaya, M., Iskin, M., Zengin, B. (2022). The Effects Of Corporate Websites Usability Of Travel Agencies On Their Technological Capabilities. J. Qual. Assur. Hosp. Tour., 23(6), 1575-1595. https://doi.org/10.1080/1528008X.2021.2004570en_US
dc.identifier.issn1528-008X-
dc.identifier.issn1528-0098-
dc.identifier.urihttp://dx.doi.org/10.1080/1528008X.2021.2004570-
dc.identifier.urihttps://www.webofscience.com/wos/woscc/full-record/WOS:000718760800001-
dc.identifier.urihttp://earsiv.odu.edu.tr:8080/xmlui/handle/11489/4476-
dc.descriptionWoS Categories: Hospitality, Leisure, Sport & Tourismen_US
dc.descriptionWeb of Science Index: Emerging Sources Citation Index (ESCI)en_US
dc.descriptionResearch Areas: Social Sciences - Other Topicsen_US
dc.description.abstractThe effects of technology on the tourism industry are increasing day by day. Especially in the travel sector, technology has given rise to fierce competition. The emergence of travel organizations that run all the transactions related to travel online causes agencies to be disadvantaged in the competition. The success of traditional agencies in the competition is proportional to their technological capabilities. This research aims to test a model that shows the impact of the corporate websites usability of travel agencies on their social media, e-mail and e-commerce use. The study was designed in the form of quantitative research, and the data were collected through surveys. The study population consists of the traditional travel agencies operating in Istanbul. 433 face-to-face questionnaires conducted with the managers of these agencies were analyzed. According to the results of the research, the corporate websites usability of the agencies explain their use of social media, e-mail and e-commerce. Corporate websites usability of businesses contribute positively to social media, e-mail and e-commerce activities.en_US
dc.language.isoengen_US
dc.publisherROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD-ABINGDONen_US
dc.relation.isversionof10.1080/1528008X.2021.2004570en_US
dc.rightsinfo:eu-repo/semantics/openAccessen_US
dc.subjectWebsite usability, e-mail, e-commerce, social media, travel agencyen_US
dc.subjectSOCIAL MEDIA, E-MAIL, ONLINE, TOURISM, WEB, IMPACT, HOSPITALITY, QUALITY, TRUST, INFORMATIONen_US
dc.titleThe Effects Of Corporate Websites Usability Of Travel Agencies On Their Technological Capabilitiesen_US
dc.typearticleen_US
dc.relation.journalJOURNAL OF QUALITY ASSURANCE IN HOSPITALITY & TOURISMen_US
dc.contributor.departmentOrdu Üniversitesien_US
dc.contributor.authorID0000-0002-6368-0969en_US
dc.contributor.authorID0000-0002-6368-0969en_US
dc.contributor.authorID0000-0002-4748-0422en_US
dc.contributor.authorID0000-0003-3845-2670en_US
dc.contributor.authorID0000-0003-1284-836Xen_US
dc.contributor.authorID0000-0003-1284-836Xen_US
dc.identifier.volume23en_US
dc.identifier.issue6en_US
dc.identifier.startpage1575en_US
dc.identifier.endpage1595en_US
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